Company

In 2000, a group of Internet commerce veterans came together with a single objective—to transform the payment-processing industry. Through these grassroots efforts, TrustCommerce was born. Our idea was to create a payment processing platform that wouldn't be plagued by the instability, hard-to-use interfaces, and unresponsiveness typical of the industry. Just as important, was offering clients a business partner with integrity.

Today, TrustCommerce is much more than a payment gateway. We offer a flexible solution to support all business models and methods and sets the benchmark within the industry by delivering instant transactional processing. Additionally, we deliver the highest security standards in the industry, with 2048-bit encryption and exceptional system reliability. Our TCLink APIs are easy to use and integrate, and contain the necessary failover commands for undisrupted payment acceptance and security of cardholder data.

In a short amount of time, we’ve accomplished great things. Please take a look at some of our advancements that have changed the world of payment processing.

*Please be advised that TrustCommerce does not provide its services to adult websites or other businesses, which do not benefit our community.

TrustCommerce leads the way in innovative technology.

1999

First to introduce open source API payment technologies.

2000

First to create discretionary reporting and processing fields on the payment page.

2000

First payment solution provider to utilize database encryption.

2001

First to introduce the tokenization model for subscription-based merchants, which replaced cardholder data with a billing ID.

2002

First to introduce the concept of removing sensitive data from the merchant’s environment.

2003

First to introduce 2048-bit encryption in a payment processing environment.

2004

Launched Level II & Level III support.

2005

First to implement the idea of encrypted card swipe solutions.

2006

Released online TC Payment Portal – Secure customer (cardholder) facing bill payment system.

2007

Released online TC Trustee Host – Secure hosted payment page.

2008

Introduced TC Host Security Module – Credit card and PIN-based debit encryption/translation system.

2008

Launched integration with healthcare self-service kiosk solution.

2009

Introduced TCLink API Dial/IP Solution – Integration solution for dial and IP connectivity environments.

2010

Announced enhanced solution for processing payments from a merchant's web site without redirection to another hosted payment page.

Robert Caulfield, Chief Executive Officer

As founder and Chief Executive Officer, Rob Caulfield is responsible for the strategic vision, growth and business operations of TrustCommerce. Under his leadership, TrustCommerce continues to grow, broaden offerings and foster innovation, while maintaining a strong customer focus.

With nearly 20 years of information technology, security, e-commerce and payments experience, Mr. Caulfield consulted with or designed Internet-based solutions for hundreds of Fortune 500 organizations. These include: FedEx, General Motors, Classmates, Yahoo, Kaiser Permanente, and many others. His experience focuses on payment processing, back-end database development and management, operations, Internet and data security.

An authority on e-Commerce and data security, the Industry Standard named Mr. Caulfield a, “Grandfather of e-Commerce.” He has served as a key presenter in several industry conferences.

Mr. Caulfield holds a bachelor's degree in Business Administration.

Chris Gowins, Chief Operating Officer

As Chief Operating Officer, Mr. Gowins is responsible for the day-to-day operations of critical departments, establishing procedures and processes to ensure their smooth functioning, and providing timely operational information and assistance to the CEO. With more than 15 years experience in finance and business strategy, Mr. Gowins has managed teams of up to 65 employees and enjoys driving company growth through well-executed strategies and processes.

Prior to joining TrustCommerce, Mr. Gowins held executive finance and accounting positions at leading companies, such as Farmers Insurance, KPMG, SunGard, DiTech (a GMAC subsidiary), E*Trade, H&R Block, and UnitedHealth. Mr. Gowins studied Business Administration, with an emphasis in Accounting at California State University, Fullerton and is a CPA.

Andrew Immerman, Chief Technology Officer

Andrew Immerman, Chief Technology Officer, is responsible for ensuring excellence in all TrustCommerce technological solutions. Under Mr. Immerman's leadership, TrustCommerce has matured all of its technological offerings with emphasis on dependability, performance and security.

Mr. Immerman leverages over 14 years experience in the development, deployment, coordination and operation of quality-driven, mission-critical technologies. He has provided technological solutions in the disciplines of business, productivity and consumer applications, e-business and e-commerce, transactional systems, digital security and forensics, automation and simulation. Prior to joining TrustCommerce, Mr. Immerman served in a wide diversity of roles including executive-level technical leadership/management, software development, system administration, and as a technology consultant.

Mr. Immerman received his formal education in the fields of mathematics and physics from the University of California, Los Angeles.

Beth Paul, Vice President, Sales & Business Development

Beth Paul leads the sales and marketing efforts at TrustCommerce. As Vice President of Sales & Business Development, she is responsible for growing the business and ensuring retention by developing strong relationships with prospects and clients, identifying marketing opportunities, and driving sales and business strategies.

With more than 20 years experience in sales and sales management, Ms. Paul has specialized expertise in consultative selling, business to business sales to C-level executives, and customer retention.

Prior to joining TrustCommerce, Ms. Paul held executive sales positions in the financial services industry. She holds a bachelor's degree from the University of Maryland College Park.

Melody Hendricks, Marketing Manager

Melody Hendricks is responsible for making TrustCommerce the most recognized name in payment solutions by delivering our brand strategy across all channels, providing creative strategy and execution, and establishing marketing programs to meet organizational objectives and facilitate growth.

With more than 15 years experience, Ms. Hendricks has a proven track record in online marketing, brand management, communications, and relationship building.

Ms. Hendricks has held management positions in the financial services and publishing industries. She holds a bachelor’s degree from North Park University in Chicago, and an MBA in marketing and entrepreneurship from San Diego State University.